Contract (2015)

AGREEMENT

BY AND BETWEEN CERTAIN BUSINESS OPERATING UNITS AND DIVISIONS OF

AT&T CORP.

AND

COMMUNICATIONS WORKERS OF AMERICA

APRIL 12, 2015

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2015 MEMORANDUM OF AGREEMENT

It is hereby agreed by and between certain Business Operating Units and Divisions which pertain to AT&T Corp. and certain affiliated companies listed in Appendix 3, (hereinafter referred to as the “Company”) and the Communications Workers of America (hereinafter referred to as the “Union”) as follows (the “Agreement”):

 

 


 

TABLE OF CONTENTS

THE 2015 AGREEMENT ………………………………………………………………………………………….1

ARTICLE 1 RECOGNITION ……………………………………………………………………………………. 1

ARTICLE 2 COLLECTIVE BARGAINING ………………………………………………………………….. 1

ARTICLE 3 DEFINITIONS ………………………………………………………………………………………. 2

ARTICLE 4 AUTHORIZED UNION REPRESENTATIVES ……………………………………………. 8

ARTICLE 5 UNION REPRESENTATION …………………………………………………………………… 9

ARTICLE 6 UNION ACTIVITIES………………………………………………………………………………. 9

ARTICLE 7 AGENCY SHOP AND COLLECTION OF DUES ………………………………………. 11

ARTICLE 8 NON-DISCRIMINATION ………………………………………………………………………. 13

ARTICLE 9 GRIEVANCE PROCEDURE …………………………………………………………………. 13

ARTICLE 10 ARBITRATION …………………………………………………………………………………… 16

ARTICLE 11 MEDIATION ……………………………………………………………………………………….. 20

ARTICLE 12 DISCIPLINE ………………………………………………………………………………………. 21

ARTICLE 13 PERSONNEL RECORDS …………………………………………………………………….. 21

ARTICLE 14 SAFETY ……………………………………………………………………………………………. 21

ARTICLE 15 TITLES AND WAGES ………………………………………………………………………….. 23

ARTICLE 16 TRANSFERS, TRAVEL ALLOWANCES, AND MOVING EXPENSES ………….. 25

ARTICLE 17 NEW JOB TITLES AND JOB CLASSIFICATIONS ……………………………………. 29

ARTICLE 18 CLASSIFICATION AND TREATMENT OF PART-TIME EMPLOYEES ……….. 30

ARTICLE 19 BENEFIT PLANS, PROGRAMS, AND POLICIES …………………………………… 31

ARTICLE 20 ABSENCE …………………………………………………………………………………………. 53

ARTICLE 21 EXCUSED WORK DAYS ……………………………………………………………………… 56

ARTICLE 22 VACATIONS ………………………………………………………………………………………. 57

ARTICLE 23 HOLIDAYS ………………………………………………………………………………………… 61

ARTICLE 24 FORCE ADJUSTMENT – LAYOFF, PART-TIMING, AND RECALL …………….. 62

ARTICLE 25 TERMINATION PAYMENTS …………………………………………………………………. 66

ARTICLE 26 TECHNOLOGICAL DISPLACEMENT …………………………………………………….. 69

ARTICLE 27 REASSIGNMENT PAY PROTECTION PLAN …………………………………………. 70

ARTICLE 28 SENIORITY ……………………………………………………………………………………….. 71

ARTICLE 29 (This page intentionally left blank) …………………………………………………………. 72

ARTICLE 30 CONTRACTING OF WORK ………………………………………………………………….. 73

ARTICLE 31 EMPLOYEES IN MILITARY SERVICE OR ACTIVE DUTY FOR TRAINING . 76

ARTICLE 32 (This page intentionally left blank) …………………………………………………………. 79

ARTICLE 33 COMPUTER SERVICES ……………………………………………………………………… 80

ARTICLE 34 AT&T LABS – SUPPORT ……………………………………………………………………… 87

ARTICLE 35 SALES …………………………………………………………………………………………….. 106

ARTICLE 36 SUPPORT ……………………………………………………………………………………….. 112

ARTICLE 37 OPERATOR SERVICES ……………………………………………………………………. 119

ARTICLE 38 INFORMATION MANAGEMENT SERVICES …………………………………………. 127

ARTICLE 39 INFORMATION SERVICES ……………………………………………………………….. 136

ARTICLE 40 (This page intentionally left blank) ……………………………………………………….. 151

ARTICLE 41 COMMUNICATIONS SERVICES ………………………………………………………… 152

ARTICLE 42 (This page intentionally left blank) ……………………………………………………….. 164

ARTICLE 43 NETWORK ………………………………………………………………………………………. 165

ARTICLE 44 CUSTOMER NETWORK SERVICE CENTER ………………………………………. 177

ARTICLE 45 LOCAL NETWORK SERVICES (LNS) …………………………………………………. 196

 

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TABLE OF CONTENTS

EXHIBIT 1

EXHIBIT 1 – PAYROLL DEDUCTION AUTHORIZATION ……………………………………………… 221

APPENDICES

APPENDIX 1 SPECIAL ALLOWANCES …………………………………………………………………. 222

APPENDIX 2 SPECIAL CITY ALLOWANCE ……………………………………………………………. 223

APPENDIX 3 AT&T BUSINESS OPERATING UNITS AND DIVISIONS ……………………….. 224

APPENDIX 4 METRO SEGMENT INCENTIVE COMPENSATION PLAN …………………….. 225

APPENDIX 6 LETTERS FROM PRIOR AGREEMENTS ……………………………………………. 234

NEW OR REVISED 2015 AGREEMENTS OTHER AGREEMENTS

OTHER AGREEMENTS …………………………………………………………………………………………. 236

CAREER TRANSITION

STAFFING SYSTEM ENHANCEMENTS (ATS) ………………………………………………………….. 237

WORKFORCE 2020 COMMITTEE …………………………………………………………………………… 238

AT&T CAREER SUPPORT COORDINATOR POSITION ……………………………………………… 239

NATIONAL TRANSFER PLAN ………………………………………………………………………………… 241

COMPENSATION

 

SUCCESS SHARING PLAN……………………………………………………………………………………. 248

 

EMPLOYMENT SECURITY

AT&T OPTION PROGRAM (ATTOP) ………………………………………………………………………… 251

EMPLOYMENT SECURITY – CWA …………………………………………………………………………. 257

JOB SECURITY …………………………………………………………………………………………………….. 259

SUCCESSORSHIP ………………………………………………………………………………………………… 261

 

HEALTH BENEFITS

HEALTH CARE COORDINATOR POSITION…………………………………………………………….. 262

MISC. AGREEMENTS

PITTSBURGH CSSS IN THE ROLE OF PCG SALES SPECIALIST …………………………….. 364

ELECTRONIC MONITORING TRIAL ………………………………………………………………………… 265

ARTICLES 20, 39 AND 45 PERSONAL ILLNESS ABSENCE AND LIMITED EXCEPTION

FOR PERSONAL ILLNESS ABSENCE IMMEDIATELY PRECEDING AN

APPROVED DISABILITY ………………………………………………………………………………. 266

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TABLE OF CONTENTS

OTHER BENEFITS

COPE PAC DEDUCTIONS – CWA ……………………………………………………………………………. 267

MEMORANDUM OF AGREEMENT – SINGLE ONE-TIME PENSION CONTRIBUTION

FOR ELIGIBLE EMPLOYEES …………………………………………………………………………………. 269

 

TRAINING

AT&T AND CWA LEARNING …………………………………………………………………………………… 270

FUNDING OF THE ALLIANCE …………………………………………………………………………………. 273

UNION MANAGEMENT RELATIONSHIPS

CONSUMER COMMON INTEREST COMMITTEE ……………………………………………………… 274

MEMORANDUM OF AGREEMENT REGARDING NEUTRALITY AND CARD CHECK

RECOGNITION ……………………………………………………………………………………………………….. 275

ATTACHMENT 1 TO MEMORANDUM OF AGREEMENT REGARDING CARD CHECK

RECOGNITION………………………………………………………………………………………………………… 281

LABOR ADVISORY FORUM …………………………………………………………………………………….. 282(K)

GRIEVANCES CLAIMING MANAGEMENT IS PERFORMING BARGAINING UNIT

WORK ……………………………………………………………………………………………………………………… 284

UNCHANGED PRE-2015 AGREEMENTS

2012 LETTERS EXTENDED ……………………………………………………………………………………. 285

COMPENSATION

NEW COMPENSATION PLANS AND RECOGNITION AWARD PROGRAMS ………………. 286

EMPLOYMENT SECURITY

SUBCONTRACTING/BARGAINING UNIT WORK COMMITTEES ………………………………. 287

HEALTHCARE

JOINT HEALTH CARE COST CONTAINMENT COMMITTEE ……………………………………. 289

MISC. AGREEMENTS

ALTERNATE WORK SCHEDULES…………………………………………………………………………. 290

BUILDING CONSTRUCTION ………………………………………………………………………………….. 292

TELECOMMUTING ……………………………………………………………………………………………….. 293

 

2009 LETTERS EXTENDED ……………………………………………………………………………………. 295

2005 LETTERS EXTENDED …………………………………………………………………………………… 323

1998 LETTERS EXTENDED ……………………………………………………………………………………. 345

1995 LETTERS EXTENDED ……………………………………………………………………………………. 367

1992 LETTERS EXTENDED …………………………………………………………………………………………

1989 PROVISIONS – GROUPS EXTENDED ………………………………………………………………. 373

1989 PROVISIONS – INDIVIDUAL EXTENDED ………………………………………………………….. 376

EFFECTIVE DATES ………………………………………………………………………………………………. 378

PARTIES’ DEMANDS……………………………………………………………………………………………… 378

DURATION ………………………………………………………………………………………………………………… 378

SIGNATURES ………………………………………………………………………………………………………. 379

 

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